Wells Fargo Closed Their Accounts, but the Fees Continued to Mount

The problem has gone unaddressed by the bank despite complaints from customers and employees, including one in the bank’s debt-collection department who grew concerned after taking in an estimated $100,000 in overdraft fees over eight months. It is not clear how many people have been affected, but aggrieved customers have brought complaints to the Consumer Financial Protection Bureau, griped on the discussion sites Reddit and Quora and voiced their displeasure through the “Community” section of Wells Fargo’s website — a public comment feature that is now disabled.Rest of article