Does this feel like a reverse lottery? A certain percentage of customers will be blindly terminated each year without explanation.
The algorithms can pick any pattern out of your data and then use it against you. For instance, left-handed smokers with oversized yards who paint their homes blue could get the ax if it is determined that their claims are too high.
https://www.technocracy.news/insurance-company-spies-on-customers-with-drones-and-ai/