The latest supply chain challenge to hit McDonald’s Corp. is the lack of paper bags for food orders. The chain told restaurant owners to limit their bag orders from suppliers as usage is above seasonal trends, according to an internal message from the fast-food company, seen by The Wall Street Journal.
McDonald’s said customers who dine inside are demanding Big Macs, McNuggets, and fries be served in bags rather than trays which have compounded the tightness of the paper bag supplies.
“Many new crew members have never had to deal with trays before,” the internal memo stated. The “transition to using trays has been slower, more difficult because we haven’t done it in so long.”