It doesn’t matter how big or small a restaurant is, one thing is of the utmost importance: reputation.
Unfortunately, even the biggest chains can ruin their reputations with a few missteps, and these chains did exactly that when they brought attention to themselves on a national scale for some of the worst reasons ever. They say all publicity is good publicity, but sometimes, that’s just not true…
Wendy’s chili finger hoax | 0:25
Hepatitis at Chi-Chi’s | 1:21
Racism at Denny’s | 2:35
Whitbread pork scandal | 3:24
The incredibly obvious racism of Sambo’s | 4:29