While AI chatbot’s answers scored higher for quality and empathy, some experts express caution and worry
When it comes to answering medical questions, can ChatGPT do a better job than human doctors?
It appears to be possible, according to the results of a new study published in JAMA Internal Medicine, led by researchers from the University of California San Diego.
The researchers compiled a random sample of nearly 200 medical questions that patients posted on Reddit, a popular social discussion website, for doctors to answer. Next, they entered the questions into ChatGPT (OpenAI’s artificial intelligence chatbot) and recorded its response.
A panel of health care professionals then evaluated both sets of responses for quality and empathy.