New York’s unemployment system overwhelmed as coronavirus pandemic shutters businesses across the state

A drastic move by Gov. Cuomo to close all of the state’s
restaurants, bars, movie theaters, gyms and casinos by 8
p.m. Monday to contain the outbreak had suddenly jobless
workers flooding the Department of Labor with applications
for unemployment benefits.

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So many people tried to apply that the website crashed
several times throughout the day — while the DOL’s hotline
was so jammed up that callers seeking aid could not get
through to someone who could handle their claim.