DENVER (CBS4) — They take your order, serve up food and drinks, and come back to clean up. But should you tip your flight attendant? Frontier Airlines is encouraging it.
Flight attendants on the Denver-based airline began accepting individual tips on Jan. 1, according to the Chicago Tribune. Frontier made tipping an option three years ago but, until this year, flight attendants were required to pool tips.
“We appreciate the great work of our flight attendants and know that our customers do as well, so [the payment system] gives passengers the option to tip,” the Tribune quoted Frontier spokesman Jonathan Freed as stating.
Passengers who order refreshments get a prompt from Frontier’s payment system that they have the option to leave a tip.
JT Genter, of ThePoints Guy travel blog, shared a photo of the payment tablet displaying a message that reads, “Gratuities Are Appreciated!” It offers customers the options of 15 percent, 20 percent or 25 percent, “custom gratuity” and “I prefer not to leave a gratuity.”