A cashless society could have “adverse collective outcomes.”
In recent months, a slew of political and financial institutions have raised concerns about the march toward a cashless economy. They include:
- The ECB warned that a phase-out of cash could pose a serious risk to the financial system. Depending too heavily on electronic payment systems could expose financial systems to catastrophic failures in the event of power outages or cyber attacks. The European Commission has also backed off is war on cash.
- The People’s Bank of China announced that all businesses in China that are not e-commerce must resume accepting cash or risk being investigated, and cautioned businesses against hyping the “cashless” idea when promoting non-cash payments.
- In Sweden, one of the most cashless societies, the central bank and parliament have spoken out in support of cash.
- Cities too have spoken out, including Washington D.C., whose City Council introduced a bill that sought to ban restaurants and retailers from not accepting cash or charging a different price to customers depending on the method of payment they use.
Now, it’s the Bank of Canada’s turn to sound the alarm. In a paper — “Is a Cashless Society Problematic?” — it outlines a number of risks that could arise if the country went fully cashless.
The premise underpinning the analysis is that at some point in the future individuals and firms decide, of their own volition, to cease using cash altogether. In response, the central bank stops printing physical money because of the large fixed costs inherent in supplying bank notes.
In such a scenario, even though most individuals and firms freely choose to abandon cash, there could be “adverse collective outcomes,” the study warns. For example, “a small segment of the population” may still prefer to go on using physical money rather than electronic payments, whether out of “a continuous desire for anonymous transactions” or because of “the self-imposed spending constraints afforded by cash.”
In a cashless economy, this “minority of people” would be worse off since “their choice set would be smaller without cash”. Plus, they would have zero anonymity and less control over their finances.
Meanwhile, retail payment services would be provided entirely by private sector networks. In other words, banks and credit card companies would have even greater monopoly control over the payments system. In Canada, there is already only one domestic debit card scheme, provided by Interac, and three major credit card networks, operated by Visa, MasterCard and American Express.
For people with no choice but to use cash, such as those living in geographically remote areas or who do not have bank accounts, this would be a huge problem. In Canada the number of “unbanked” is relatively small, representing just 2% of the population, but in many other countries it is much larger. In a cashless society those people would struggle to participate in the economy at all.
The problem is not just one of economic exclusion. There’s also the heightened security risk to consider. Cash, as a transaction medium, “is robust to electronic network failures, cyber attacks and power outages”. In a cashless economy, there would be even greater dependence on the operational reliability of electronic retail payment networks and associated power systems, both of which are prone to go down. A massive outage of visa services in Western Europe this June gave a foretaste of the sort of chaos that could ensue.
Cash also serves as a vital store of value in economic crises. For example, during the worst period of Iceland’s economic crisis, between 2008-09, when all three of its major banks collapsed, cash in circulation more than doubled. The increase in demand for banknotes was concentrated in the largest denominations, suggesting that it was driven largely by store-of-value motivations.
Even for central banks themselves, an entirely cashless economy could cause headaches:
- Loss of Seigniorage. This is the profit a government earns by issuing currency, as represented by the difference between the face value of coins and notes and their production costs. As the report points out, the disappearance of cash would lead to a severe contraction of the central bank’s balance sheet, since bank notes represent around three-quarters of the Bank of Canada’s liabilities.
- Reduced Interventionary Powers. One of the ways central banks have to provide liquidity in a financial crisis is to sell their holdings of government securities and purchase other (illiquid) assets with the proceeds. An unmitigated contraction of the central bank’s balance sheet could compromise its ability to use this tool.
The authors suggest this problem could be offset if the central bank chose to charge more for the services it provides to the financial industry. It could also expand its balance sheet “by buying government bills and bonds with reserves,” much as certain central banks have done through their quantitative easing programs.
The BoC concludes the report by stating that while a cashless society would not “generally” cause material system-wide problems, there are clearly concerns “with regard to the maintenance of operational reliability.” It may also be necessary to provide a safe store of value in an (extreme) financial crisis as well as an alternative to private-owned payment networks, it says.
The report proposes three possible policy responses:
- Retain the obligation to make cash available, and consider preemptive measures to mitigate the potential erosion of cash demand over time.
- Regulate critical payment networks to support operational reliability and to mitigate anti-competitive outcomes.
- Issue a central bank “digital currency” — a digital version of the Canadian dollar and not a “cryptocurrency” — to compete with private payment networks.
The authors do not indicate which option is preferable, but they clearly have misgivings about getting rid of cash altogether, without at least having viable alternatives in place. And for the moment, there is no viable alternative. By Don Quijones.