There’s another theory floating around as to why Facebook cares so much about the way it’s impacting the world, and it’s one that I happen to agree with. When Zuckerberg looks into his big-data crystal ball, he can see a troublesome trend occurring. A few years ago, for example, there wasn’t a single person I knew who didn’t have Facebook on their smartphone. These days, it’s the opposite. This is largely anecdotal, but almost everyone I know has deleted at least one social app from their devices. And Facebook is almost always the first to go. Facebook, Twitter, Instagram, Snapchat, and other sneaky privacy-piercing applications are being removed by people who simply feel icky about what these platforms are doing to them, and to society.
Some people are terrified that these services are listening in to their private conversations. (The company’s anti-privacy tentacles go so far as to track the dust on your phone to see who you might be spending time with.) Others are sick of getting into an argument with a long-lost cousin, or that guy from high school who still works in the same coffee shop, over something that Trump said, or a “news” article that is full of more bias and false facts. And then there’s the main reason I think people are abandoning these platforms: Facebook knows us better than we know ourselves, with its algorithms that can predict if we’re going to cheat on our spouse, start looking for a new job, or buy a new water bottle on Amazon in a few weeks. It knows how to send us the exact right number of pop-ups to get our endorphins going, or not show us how many Likes we really have to set off our insecurities. As a society, we feel like we’re at war with a computer algorithm, and the only winning move is not to play.