Nearly 1 in 3 small businesses using technology to compensate for worker shortage: survey

Nearly one in three small businesses are using technology to compensate for a shortage of workers during the COVID-19 pandemic, according to a new survey.

The Verizon-MorningConsult survey of 600 U.S. small businesses published Wednesday found that 30% of business owners have adopted digital tools to help maintain operations amid a labor shortage.

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Additionally, nearly 40% of business owners are using technology to help onboard and train new workers, and nearly 40% of businesses experienced declining employee productivity.


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