The Mexican Government Is Cutting Off Users Who Refuse to Register Their Phone Lines

Millions of Mexican citizens have had their phone lines disconnected after refusing to register their identities with phone companies.

The Mexican government and Mexican telecommunications companies have disconnected millions of phone lines belonging to citizens who failed to register their phones with their identities. The move comes just two months after the government announced a delay in the registration deadline due to less than half of the country complying.

In early September, Mexico’s Telecommunications Regulatory Commission (CRT) released a statement claiming that about 9.55 million phone numbers ending in “1” were registered. The CRT said about 1.9 million had been temporarily deactivated for failing to register on time. The agency claimed more than 1.16 million were reactivated after registration.

In June, the CRT announced a staggered extension for citizens to register their mobile phone lines with their identification. The new deadlines were based on the final digit of the phone number, with phone numbers ending in “0” given until August 15 to comply, numbers ending in “1” given until September 1, and so on until December 31.

While announcing the numbers for September 1 registration, the CRT reiterated its claimed purpose for linking phone numbers to individual identities, stating:

“This link seeks to eliminate anonymity on mobile lines to contribute to the fight against crimes committed through cell phones, such as fraud and extortion.”

However, since the cancellation of phone lines has begun, Mexican citizens have been posting on social media detailing their skepticism. They are increasingly concerned about how their data might be stored and who might have access to it.

These concerns are particularly prescient after numerous hacks of Mexican government databases, including one in late 2025 in which hackers used Claude AI to gain access to private information. As one user wrote:

“I’m really upset: because they didn’t register my line, they suspended my service and I was left without data. I paid for the phone, I pay the balance, and the service too. Why do I have to give more personal information just to use it? More citizen info doesn’t mean more security.”

Some users said they had registered in time, but were still disconnected.

“They suspended my line, my deadline hasn’t passed yet, the app says my line is already registered… and then what? I’ve been waiting for over two hours for a turn in the chat and on the phone and nothing, just a bot”

https://www.thelastamericanvagabond.com/mexico-phones-cut/