- In the spring, insurance companies were happy to say they would be refunding some premiums due to the COVID-19 pandemic. And at first, things looked fine, with some issuing full-month or half-month refunds.
- But now that we’re closer to a new spring than the old one, the consumer-protection advocacy group U.S. PIRG has studied the landscape and found that billions in profits were not returned.
- The solution, U.S. PIRG said, is for state governments to mandate refunds for these overpayments, since driving was way down this year.
Drivers didn’t drive quite as much in 2020 as they did in 2019, for obvious, COVID-related reasons. When the pandemic hit the U.S. in a big way this spring, auto insurers made a lot of noise about how they would be refunding millions of dollars worth of their customers’ payments back to them. But as the pandemic has continued and continued, customers have not benefited as much as they should have, according to the U.S. Public Interest Research Group (PIRG) Education Fund.