(Business Insider) A baggage handler at London Heathrow told the BBC that the chances of passengers’ bags making it to their destinations were “slim.”
The baggage handler is employed by an airline but has been based in the London airport for more than a decade. Speaking anonymously, they told the BBC that this summer’s travel chaos was the worst they’d seen in their career.
The handler described the situation at one of Europe’s biggest airports as “a shambles” and “manic.” They added that the disruptions made them afraid to travel.
“I’m petrified to go on holiday,” they said. “I would not want to be transferring now — the chances of your bag making it are very slim.”