NEW YORK (CBSNewYork) – Unemployment remains a major issue across the country.
Many New York and New Jersey residents are losing hope, and are out of cash.
Adam D’Aleo has listened to the New York Department of Labor’s “we are experiencing high call volume” recording more times than he can count.
“It’s embarrassing, I remember it,” D’Aleo said.
When he was laid off at the beginning of April, he filed for unemployment benefits online. Every time he logs in, he gets this notice: “To complete the claim, call the claims center.”