Target used to be the fun store. Now shoppers are pulling their phones out in the aisles – and what they are filming is not fun at all.
A $130 trip with $35 of charges for items that were never in the cart. A camera order that showed up as a 20-pound dumbbell. An $86 toy that sits on a Costco shelf for $57. Sweaters that went from $20 to $28 and got thinner at the same time. Shampoo, deodorant and toothpaste locked behind plexiglass. Self-checkout lanes closed with almost no cashiers open. Sealed collectibles cut open by staff. A return policy that makes a grown adult bring a second person’s ID. Dynamic pricing that nobody announced. And a Target employee of five years saying, on camera, that she would never shop there as a customer.
Every clip is a real shopper, filmed inside a real store, in their own words. Nothing here is staged and nothing here is rare – that is the part that should worry Target.
CHAPTERS
0:00 The clips Target does not want you to see
0:35 What is really going on inside Target
0:52 She ordered a camera and got a 20-pound dumbbell
2:44 An hour on the phone over two broken cabinets
5:24 She went back for forgotten wrapping paper – they pulled the cameras
7:47 The $4.99 tag that rang up at $22.99
10:59 Her car would not start and the manager said no
13:20 $35 on the receipt for things she never bought
14:19 $86 at Target, $57 at Costco – same exact toy
14:58 $20 sweaters are $28 now, and paper thin
15:46 Five years working at Target: I would never shop here
17:15 Shampoo and deodorant locked behind plexiglass
18:01 $35 for four basics, and self-checkout is closed
19:42 Sealed collectibles are getting opened by staff
20:04 What does your phone number at Target actually get you
21:36 The Target delivery that showed up like this
22:08 $62 for scissors, Q-tips and travel-size body wash
22:46 The lamp is out of stock but the display is not for sale
23:12 Target killed the Circle cash back
23:58 The return policy that needs a second person’s ID
25:03 The dynamic pricing nobody told you about
26:30 What all of this adds up to
Which one of these would make you stop shopping there? Tell me in the comments.